Frequently Asked Questions

Here you can find answers to the most common questions.

Frequently Asked Questions

Here you can find answers to the most common questions.

Section What is Required to Process a Mailing?

• Mailing List
• Mail Ready Printed Materials
• Payment for Mailing Services
• Payment for Postage

What Are Your Minimums?

• 200 pieces for Marketing Rate Mailings (3rd Class).
• 500 pieces for Presorted First Class Mailings.

Minimum processing fee of $75 includes: List Processing, Mail Preparation and *Delivery to Post Office.

Prices and quantities are subject to change without notice. Please call to confirm current pricing and quantities.
*Deliveries are made to the Santa Clarita Post Office. Deliveries to other cities are subject to additional fees.

What Determines My Postage Cost?

Postage cost can be determined by many factors but are generally determined by the class of mail and the locations of your mailing list recipients. The more mail you have going to one area, the better your postage rates will be. Scattered locations with fewer recipients per area means higher postage rates.

Is Postage Included in the Mailing Service Cost?

No. Postage is a separate cost that is paid directly to the Post Office.

Are Mailing Lists Included With Your Services?

No. Mailing lists are to be supplied by the customer. If you don’t have a list, we can help you with acquiring one. Call for details.

I Need a Postage and/or Mailing Service Estimate. What Do I Need to Supply You With?

We need the mailing list to be used, a description of the mailing piece including size, weight and a PDF/JPEG of the artwork or a sample of the mailing piece if available.

If these are not available, we can supply a rough estimate that can give you a close idea of cost but it will not be exact or guaranteed.

Pricing will change if the aspects of the project change or if it is not described correctly and thoroughly.

How much space is needed for the Addressing Area on My Mailing Piece?

The Post Office requires an area no smaller than 4″ wide and 2″ tall starting from the bottom right panel of your mail piece. It can be a good idea to show us a sample of your proposed mailing piece before going to press. You may use this 4″x 6″ template as a point of reference.

What is an Indicia?

An indicia is the text (usually set in a square on the upper right hand corner of a mail piece) that indicates postage has been pre-paid. It shows the class of mail, permit number and city where the mailing was delivered.

Can You Print Addresses on UV Gloss Coating?

No. Make sure that all materials are NOT UV coated in the addressing area.
We can print on Matte and Aqueous coated materials as well Uncoated stock.

Can I Use My Own Post Office Permit?

Yes, as long as we are able to deliver to the Post Office of origin (this may result in additional delivery fees) or you may arrange your own alternative plans for delivery.

What Types of Files are Acceptable for a Mailing List?

We accept – .xls .csv .txt .dbf

Does Able Mailing Make Profit On Postage?

ABSOLUTELY NOT. All postage payments go directly to the Post Office. We know that postage makes up most of the mailing cost which is why we do our best to ensure your campaign qualifies for the lowest postage rates possible.

What Happens to Left Over Mailers That Are Not Mailed Out?

You are more than welcome to pick up any remainders or we can ship them to you for a fee. After 30 days we recycle all leftover material.

How Does the Post Office Verify My Mailing?

The Post Office verifies mailing piece counts using weight. It is important that all your mailing pieces are identical in size and weight to ensure we have an accurate total piece count. Variants in weight and size will change the final totals calculated by the Post Office and can result in additional postage costs.

Are You Able to Merge Multiple Mailing Lists?

Yes. Our data processing service includes up to 4 mailing lists we can merge for you. More than 4 lists will result in an extra fee that is hourly based.

How Long Will it Take for Able Mailing to Process My Project?

Mailings that are easier to process, like postcards (up to 10,000 pieces) usually take 1-3 business days. Mailings that require more attention such as folding, inserting, assembly or larger quantities may require more time. SAME DAY TURNAROUND is available for qualifying mailings (call for details). Please contact us with as much advanced time as possible so we can do our best to accommodate your time table and schedule your project accordingly.

I'm not ready to have my mailing processed yet, can you hold on to my materials for me?

For a fee, we can store your materials for you (call for details). Any materials that go unclaimed for over 30 days are considered abandoned and are recycled.

Feel free to contact us if you have any questions that are not covered on this page.

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